FizzCandy Refund Policy 💌✨
We want you to love everything you get from FizzCandy! If your order wasn’t a total match made in heaven, we’re here to help. 💖
💫 Returns Made Easy
You’ve got 30 days from your purchase date to send it back if:
It’s unworn, unwashed, and in its original packaging (tags still on, pls!).
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It’s not a custom or personalized item (those are made just for you and can’t be returned unless there’s a defect 😢).
🔄 How to Send It Back
Email us at mila.bartos@gmail.com to get a return authorization.
We’ll send you a return shipping label 📩.
Pack up your item and stick the label on the outside.
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Drop it off and you're done! 🎯
💵 Refund Details
Refunds go back to your original payment method within 5–7 business days after we get your return.
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Shipping fees aren’t refunded (unless it’s our bad), and we may deduct the return shipping cost unless we goofed.
🚨 Got a Mess-Up?
If your order arrived damaged or incorrect, let us know within 7 days. We’ll:
Send you a prepaid return label 💌
Either replace the item or give you a full refund—your choice!
🚫 A Few No-Go’s
We can’t accept returns on:
Gift cards or final sale items
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Items damaged or altered by you (oops!)
Thanks for shopping with FizzCandy 💘
We’re all about good vibes and happy customers—if something’s off, we’ll make it right.
#StayCute #StayFizz ✨