Privacy Policy

1. Information We Collect

At FizzCandy, we value your privacy and are committed to protecting your personal information. We collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details and billing address, processed through secure payment gateways.
• Account Information: Username, password, and preferences related to your account on our website.
• Usage Data: Information about how you use our website, products, and services, including your IP address and browser type.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your account, orders, and customer service inquiries.
• To improve our website, products, and services based on user feedback.
• To send promotional materials and updates that may be of interest to you, in accordance with your preferences.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business, including payment processors and shipping companies.
• As required by law, or to comply with legal processes or governmental requests.
• In connection with a merger, acquisition, or sale of our business, where your information may be transferred as part of that transaction.

4. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Deliver targeted advertising based on your interests.

You can manage your cookie preferences through your browser settings.

5. User Rights Regarding Their Data

Under GDPR and CCPA, you have rights regarding your personal data, including:

• The right to access your personal information.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal information.
• The right to object to or restrict processing of your data.
• The right to data portability.

To exercise these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure server hosting.

8. Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "effective date" at the top of this policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@fizzcandy.com
• Mailing Address: 123 Fashion St, Trendy City, TC 12345